fsI Interactive




Q: What is NetLink?
Q: My FS-1 came with the NetLink hardware, but no software. Where do I get it?
Q: What are the System Requirements for Netlink?
Q: What’s a Serial port?
Q: The Setup program said it successfully installed NetLink. What now?
Q: I have a Palm Pilot Cradle connected to my only available serial port. What can I do?
Q: What makes the blue light blink on my NetLink device?
Q: What kinds of PCs does NetLink run on?
Q: My FS-1 Athlete’s Manual mentions that NetLink allows me to personalize my watch from the Web. What does this mean?
Q: My NetLink device blue light blinks steadily when I put FS-1 watch in COMM mode, and the PC does not react. Why?
Q: Why does my PC display "NetLink is attempting to communicate with an FS-1 watch, but getting no response."?
Q: After I ran NetLink by putting my FS-1 in COMM mode, a Message "Storing data on Web" stayed on the screen for a long time. Then, another message appeared saying "You must be connected to the internet to upload automatically." What is happening?
Q: I'm having trouble with my connection at work.
Q: I use a proxy server (or am behind a Firewall), and NetLink always fails to upload my FS-1 data to the Web. What should I do?


Q: What is NetLink? A: NetLink is a system that transfers workout information from your FS-1 watch to the FitSense Interactive web site. It consists of the NetLink device, NLI software running on your PC, and the FitSense Interactive Web site at www.fitsense.com
Q: My FS-1 came with the NetLink hardware, but no software. Where do I get it? A: Visit www.fitsense.com/fsitrain/download.asp.
Q: What are the System Requirements for NetLink Interface (NLI)? A: You should have a PC running Windows 95, 98, ME, 2000, NT, or XP with one available serial port. About 2 megs of disk space are needed for program files and data.
Q: What’s a Serial port? A: A serial port is a data connection to your PC. The easiest way to describe this is to look at the cord on the NetLink device. The 9 hole pattern in the D-shaped connector (it’s called a ‘D’ connector) should match one of the ‘D’ connectors on the back of your PC. Some PCs have a 25 pin D connector. If yours does, you will need a DB-25 to DB-9 adapter. Check your PC store. Bring the NetLink device with you when you visit the store.
Q: The Setup program said it successfully installed NLI. What now? A: The NetLink software quietly monitors the NetLink device waiting to "hear" from an FS-1 watch. When your FS-1 watch enters COMM mode, the NetLink device detects it, and tells the PC, which will then collect the latest data from the watch. Go ahead and try it now. Be sure the NetLink device and software are installed and running as described above. On your FS-1 watch, enter ‘COMM’ mode and leave it there. Watch the blue light on the NetLink device. It should blink and then remain on while the PC reads workout data from the watch. In the meantime, your PC should display a series of messages like: "Watch Found", "Getting User Props", "Gathering Diary Info", "Gathering Split Data", "Gathering Chart Data". Next, NLI stores the new data in a local database, then attempts to send it to the FitSense Interactive site via an internet connection. If your PC cannot get an internet connection, the data will be saved locally until an internet connection is next made.
Q: I have a Palm Pilot Cradle connected to my only available serial port. What can I do? A: You can share the port, using a DB9 Serial Switch Box available at a local Radio Shack or computer store. Some places call them A/B boxes. You can allow NetLink and the Palm HotSync Manager to run when your PC starts up. To allow NetLink to Run, right click the HotSync icon, and make sure Local is un-checked. Then right-click the NetLink Icon, and select the proper Port. Set the switch box to the setting for the NetLink device. To allow HotSync to run, right-click the NetLink icon, and select "None" for the Port. Right-click the HotSync icon and check Local. Switch the DB9 switch box to the setting for the HotSync cradle.
Q: What makes the blue light blink on my NetLink device? A: If the NetLink device is plugged in, and NetLink is running on the PC, and you enter COMM mode on your FS-1 watch, the blue light on the NetLink device should come on and stay on. If you enter COMM mode on the FS-1 watch, and the NetLink device steadily blinks on and off, it means that the NetLink device "hears" the watch, but the NetLink program did not respond. See the section on "Connection Troubleshooting".
Q: What kinds of PCs does NLI run on? A: NetLink runs on PCs running Windows 95, 98, ME, 2000, NT, and XP. Check http://www.fitsense.com/fsitrain/download.asp for updates on other PC types and operating systems.
Q: My FS-1 Athlete’s Manual mentions that NetLink allows me to personalize my watch from the Web. What does this mean? A: Select Watch Setup from the NLI menu.
Q: My NetLink device blue light blinks steadily when I put FS-1 watch in COMM mode, and the PC does not react. Why? A: It sounds like the NetLink device has detected the FS-1 watch, but the PC did not get the message from the NetLink device. Try the following. Check the serial cable connection. Remove the batteries in the NetLink device and leave them out (they are not necessary and can interfere with proper operation). Check the Port settings by right-clicking on the NetLink Icon. Choose Port 1-4 depending on where your NetLink device is plugged in. Press Mode on the FS-1 watch to exit COMM mode. Right click the NetLink icon and select "Reset Search". Then, press Mode on the FS-1 watch to put it back into COMM mode. The NetLink device blue light should turn on steady, and a progress dialog should appear on the PC screen.
Q: Why does my PC display "NetLink is attempting to communicate with an FS-1 watch, but getting no response."? A: This usually occurs when there is a problem with the wireless link between the NetLink and FS-1 watch. Make sure the NetLink device is out in the open and not surrounded by metal. Also, some wireless devices can interfere, and should be turned off while uploading data from the FS-1. Some devices known to interfere are: Some brands of cordless telephones. Some wireless stereo speakers. Some types of wireless modems or internet connections.
Q: After I ran NetLink by putting my FS-1 in COMM mode, a Message "Storing data on Web" stayed on the screen for a long time. Then, another message appeared saying "You must be connected to the internet to upload automatically." What is happening? A: Your PC was unable to connect to the FitSense Interactive web site. Your data will be saved on your PC until the connection can be made.
Q: I'm having trouble with my connection at work. A: Many businesses employ a firewall or proxy server to protect their internal network from the outside world of the internet. Check with your system administrator and refer to the following question and answer.
Q: I use a proxy server (or am behind a Firewall), and NetLink always fails to upload my FS-1 data to the Web. What should I do? A: If your computer is on a network which needs Proxy configuration, you might need to enable the "Use Proxy" option on the NLI Setup screen. The "Auto Detect" button attempts to read this information from the computer's Internet Settings. You should initially leave the User and Password fields blank, unless you determine that your firewall also requires authentication. Ask your Network Administrator for help with this, if needed. Most home PCs using dial-up, cable, or connections do not require this option.